Comments on Sarah Jones MP’s meeting on ‘How do community-run libraries work?’ – 14 Dec 2020

Sarah Jones MP, the MP for Croydon Central, hosted a meeting, particularly targetting invitations to those who have volunteered before.

Image: Ken Baker – Used with permission

It did not go down well.

Here is a selection of comments, posted on Facebook:
“I can’t’ believe our local MP.
How insulting to our intelligence. Very quiet about cuts now supporting Labour Council who messed up. Helping them to replace paid qualified librarians with volunteers.

 

“Our local Labour MPs have been more silent about the council bankruptcy than any library I have ever been in.”

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Sarah Jones MP’s email to residents

Email sent to promote the meeting on community-run libraries, held in December 2020.

Our highlights in RED.

“Dear XXXXXXX,

I am writing to you because you have previously expressed an interest in volunteering in Croydon and helping the community.

We have all seen the news about the financial position of Croydon Council and we know that some very difficult decisions will have to be taken about the services that the council can provide. We know that the library service is considered and that some of our libraries will have to be run in a different way or closed.

 

With this in mind, I have organised a community meeting early next week (Monday, 14th December, 6-7:30PM) in order to bring us together to discuss how we can overcome the challenges we face. There will be people in attendance from all over the country who have experience of operating libraries on various different models, as well as representatives from Croydon Council and Croydon Voluntary Action.

Here is the panel:

  • Simon Higgs – V22 a social enterprise, running libraries across Lewisham
  • Stuart Lynd – The Place at Platt Lane, Manchester a volunteer supported library
  • Steve Phaure – Croydon Voluntary Action
  • Cllr Oliver Lewis – Cabinet Member with responsibility for libraries

I would be delighted if you could come along to find out more about these models and what we all might be able to do to help. Please register here to secure your attendance on 6th December: 18:00-19:30. I look forward to seeing you there: https://parliament-uk.zoom.us/meeting/register/u5MlcemrrzMtHdT0v6ejreF-_NirZjMyPanP?fbclid=IwAR2CkFQ-6TJgZx3VawBfff4wt31uf5QaPedeEtyLte5nrztDweYAydMZSzc

All the best,

Sarah

Sarah Jones MP “

 

Sarah Jones MP’s meeting on ‘How do community-run libraries work?’

Sarah Jones MP, the MP for Croydon Croydon Council had even begun to consult residents on the five libraries under threat.
This meeting was held on 14 December, 2020, a month before the libraries consultation was launched.
It was advertised, as follows, on Facebook:
“How do community-run libraries work?
We have all seen the news about the financial position of Croydon Council and we know that some very difficult decisions will have to be taken about the services that the Council can provide. We know that the library service is considered and that some of our libraries will have to be run in a different way or closed. This meeting will explore how libraries can be community-run. I have invited people from across the UK who are running local libraries to hear how it’s done. We will also hear from the Council. It will be an opportunity to listen and learn and perhaps begin to think about what we could do right here in Croydon:
Simon Higgs – V22a social enterprise, running libraries across Lewisham
Stuart Lynd – The Place at Platt Lane, Manchester a volunteer-supported library
Steve Phaure – Croydon Voluntary Action
Cllr Oliver Lewis – Cabinet Member with responsibility for libraries
Please come along to my meeting on at 6.00pm – 7.30pm on Monday 14th December to learn more – register here: https://parliament-uk.zoom.us/…/u5MlcemrrzMtHdT0v6ejreF…”
This is what others thought:
Comments post on social media, here.
Reports by people who attended, here.
Did YOU attend?
What did you think?
Email reports to SaveCroydonLibraries@gmail.com  or add your comments to this post.

Why are we fighting for a properly staffed, stocked and funded library service in Croydon? – the importance of library workers

The staffing in Croydon libraries has been cut to the bone, following a succession of cuts to our library service. 

A large number of qualified librarians and experienced library workers were ousted from the service, losing their jobs due to cuts or intolerable working conditions, over many years of cuts and restructuring.

Some libraries were not even able to open at some points in the past due to just one library worker not reporting for duty.

 

And our libraries have been left in an awful, unwelcoming state at times, again due to staff shortages and potentially other issues relating to management.

 

But Croydon residents, whilst mourning the loss of our librarians and so many skilled library workers, still very much value the existing staffing in Croydon libraries.

So, what do librarians and library workers offer that makes the public library service?

Reproduced here, based extensively on the original list Lauren Smith produced, used and altered with her permission, is our starter list of what library workers have to offer in Croydon and all the tasks they do, which many people will not even be aware of.

Is this really something volunteers could take on adequately and skillfully, or that they could continue to do if library worker numbers were cut even further?

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Did you take the six book challenge?

We posted previously to ask whether residents were inspired by the Six Book Challenge, running in Croydon libraries until the end of September. We based the post on an article in the Croydon Guardian, which quoted Cllr Tim Pollard promoting the scheme,

“With the weather we are having this summer a lot of people may find themselves looking for things to do indoors, so a few visits to a local library might be just the way to stay out of the rain.”

You can read the Croydon Guardian article here.

We were interested to know whether residents were motivated by the scheme.

We’ve summarised some of the comments received here, which you can read in full on the link above.

Tracie said,

Such a shame about the decrease in book stock and poor selection of books. This surely must affect take up of what should otherwise be a very good scheme to get people reading and to promote libraries. The scheme’s cash prize is not a motivator for me, but more the chance to read from a variety, may I even say vast selection of well-selected and even new book titles. I do hope it can still be a success though and if so, it might even go as far as to incentivise the council to reconsider their book cull and start replenishing book stocks instead. Particularly if enough people comment on the lack of and variety of books.

Stephanie added,

I hate the decrease in books and so does my kid. I believe, really, really believe in libraries – but the emphasis on words written on paper does seem to be decreasing. Does this mean we need libraries less? Looking in my house at the amount of space taken up by old videos we don’t watch much, DVDs we don’t watch much, CDs we don’t listen to much, I don’t think so! It’s way more cost-effective to have them for a while, then give them back for someone else. Simples. 

I like cash, but not as much as a decent range of books. I think the two libraries I use most often ( Sanderstead and Selsdon) try their damnedest to offer a good service, with many activities aimed at drawing in the kids – presumably in the hope of getting their parents as well – and mostly succeed in spite of seldom seeming to have a lot that is new. Sanderstead in particular is starved of much, not even opening a full week anymore, so I can’t always go there. I can’t see the point in empty shelves: they just show that the council want to close it and just haven’t got there yet. 

I took part in the six book challenge. It took me two visits, mostly because I forgot about it for a while. Normally, it would take me one. I didn’t think it was too much for most though. Perhaps it needed smaller steps for some? I know people who haven’t read a whole book since they left school – I might find them hard to relate to on this point, but I think setting them a target of six books might be unrealistic. I don’t think it need be anything wildly expensive: money is always welcome, but I was happy with what was on offer. Perhaps after one book, you get a bookmark, three books, you get a pen and six books the DVD rental? That’d work for me! Running it more than once in the year might also be a good thing, as the child-free might take most of the summer to notice the campaign…

David @davcv commented,

I had to ask at the Central Library to join the “Six Book Summer Challenge”, which I only knew about from an earlier tweet from: @SaveCroydonLibs, the bookmarks were not on display in the library and someone had to “go and find them”.

I have not bothered getting my bookmark stamped for several reasons:

1) I put my books in the returned bin. Why queue up to return books just to get a stamp. If the library staff were encouraging participation they would ask you when you took books out if you were doing the challenge and give you stamps for your returns. They can see your history when they swipe your card. 

2) There is a condition that one book must be fiction and one non fiction. If the intention is to encourage reading what does it matter what is read. 

3) Only two stamps per visit, seems again to be a completely pointless rule. So someone gets six books out, reads and returns them three weeks later in what way does this show less interest in reading than going once a week for two books. Chances are when you return your books you will take some more out. 

4) Not particularly interested in DVD hire or prize draw myself, but if this is recognised to be an encouragement then why not make it a truly unlimited offer subject to fair usage. Give a stamp for every book and allow multiple entries (not specified whether this is permitted). Many commercial DVD rental companies offer free tempters of up to a year to retain brand loyalty. 

A little more thought and marketing would probably have made this something people wanted to participate in. My personal opinion is that only existing library users would bother with this scheme at all. 

And the comment on the original article by Elizabeth reflects on last year’s experience,

Oh dear! Many had such high hopes, when Cllr Bashford was replaced by Cllr Pollard in the recent reshuffle, that we might get better representation, information and transparency. Seems though that Cllr Pollard is intent on glossing over the issues, as Cllr Bashford did so well. Is this Croydon council policy? 

I read all last Summer but my bookmark was only stamped once. Hard pushed staff were too busy coping with the short-staffed library to promote this scheme and residents did not want to add to the burden of their workload.

The children’s summer reading scheme was even worse and the true impact of this will surely show this year. Although many signed up, a large number rarely if ever returned because of the chaos, including cancelled events due to lack of volunteers.Will people turn up this year? Many doubt it. 

The opportunity to volunteer has already been widened from 16 – 25 year olds to just 16+ years in order to attract more volunteers. With only a month to go it is difficult to envisage how enhanced CRB checks will be obtained and training given. Many suspect neither will take place as there is no mention of either on application form or information leaflet. 

Perhaps the Croydon Guardian could put these points to Cllr Pollard as no one from the council is engaging with residents or library campaigners.

So, what is your experience?

Do YOU have a view on Croydon’s 
Six Book Challenge? 

We’d love to hear from you too!

Summer Book Trail – just fab or a flop in the making?

An article in the local press promotes the adult Summer reading challenge in Croydon libraries. You can read the full article here and our response here.

The Your Croydon E- bulletin, emailed out to households across the borough today, follows up by promoting this too, yet also makes no mention of the children’s Summer Book Trail running during the same period. The glossy magazine version, the June issue of Your Croydon, ironically only accessed by many residents via their local libraries, fails to mention either.

The children’s Book Trail all but failed last year as this was the first year Croydon relied on volunteers to run the scheme. Coupled with greatly depleted staffing, the Book Trail became a Book Trial for many, including those who refused to return after the Trail was cancelled without notice because of lack of staff to run events and others who felt the Book Trail had lost its attraction.  One letter received,  that we chose not to publish last year, was the outpouring of scorn on Croydon Council by one mother who blamed the authority for ruining the only thing that engaged her son in reading.

But will history repeat itself?

Many report that volunteers are not coming forward to run the children’s Summer Booktrail again this year. Initially the information specified that  volunteers needed to be between 16 and 25 years of age, as was the case last year. The poor response reported would seem to be supported by the fact that the upper age limit has been removed recently to encourage older people to come forward to try to fill the void.

There is further confusion as the Council information requires volunteers to commit to a minimum of five sessions, yet the revised paperwork, which only recently appeared in some Croydon libraries, also asked applicants to complete not only the council application but also requests that the applicant registers on the  the Do_it Volunteering website as they are now working with Croydon Voluntary Action. The link to the role can be found here: CVA – Croydon Book Trail Volunteer

This site provides different information to the details on display in the library and on application forms, including unnecessarily duplicated information.

But the striking difference is here, where it makes clear that volunteers must commit to a minimum of ten sessions, not five as advertised by the council.

And despite concern raised by residents and library campaigners last year about the need for CRB checks, which resulted in Cllr Sara Bashford giving assurances that the issue would be addressed, there is still no mention of this, this year.


Nor is there any mention of a closing date in order for volunteers to be interviewed and successful applicants to be given sufficient training to carry out the role, a role previously carried out by qualified and experienced library staff. 


Are we in for a repeat of last year?  Everything would seem to indicate so.

We’d love to hear what residents think.

What was your experience of Book Trail last year?
Does the lack of clarity around training and the CRB checks on volunteers concern you, or is having library staff around to offer supervision and guidance sufficient?
What, to you, makes the children’s Summer Book Trail a worthwhile experience?
Are you volunteering to help, and if so, what is your motivation for doing so?

You can add a comment to the blog or email your comment to soslibrary@hotmail.co.uk Please sign your post with a pseudonym or identifier if you do not log in with a facebook, blogger or twitter account.

We’d also love comments by children and teens, via email, but please give us a first name only to use on the post and your age, along with a parent’s permission for us to post your comment.

And if you’d like details of this year’s plans for Book Trail you can access them here: Book Trail 2012

HAPPY SUMMER READING! 


"Residents help shape future of libraries" in Wandsworth

The text from today’s Wandsworth press release can be read in full here.

Wandsworth announce that Friends of Libraries groups could be rolled out to libraries across the borough to create more community involvement in the service. Wandsworth Council has agreed that a Friends of Tooting Library pilot group be established as a model for the creation of similar groups across Wandsworth.The Friends of Tooting Library will be formed of local residents, stakeholders, current library members and those who have been recommended by an existing Friends member.
Tooting Library
The group’s primary task will be to support the maintenance and development of the library, ensuring it meets the needs of local people and encourages participation and community involvement.
It will also aim to strengthen partnership working, raise funds, promote and publicise the library’s services, and act as a co-ordinating body for volunteers and the additional services they help deliver at the Tooting site. 
This raises the serious question how it is possible for Wandsworth, a local authority that has made a commitment with Croydon to outsource all libraries in both boroughs, to make such a move whilst still consulting with the undisclosed five short-listed organisations bidding to run libraries in both boroughs.  It certainly did not stop Croydon closing New Addington LIbrary. Nor has it stopped Croydon enlisting volunteers.
The press release goes on to state that,

“The move represents on ongoing drive by the council to give members of the community an opportunity to take part in the running of various services. The founding pilot group will be established by converting the Tooting Library Management Advisory Committee into the Friends of Tooting Library.Decisions of the group on any one topic related to the library would be achieved by majority votes, but individual members would be free to dissent should they wish.”

And Wandsworth’s Cllr Jonathan Cook, Wandsworth’s culture spokesman, is quoted,

“This plan will enable residents to help shape Tooting Library’s future by allowing them to play a part in its maintenance and development. It is designed to allow the community to take a more hands on role in the library that they use, that they are passionate about, and that they want to see thrive.”

More concerning though, Cllr Cook adds,  

“And if the Friends of Tooting Library pilot group proves successful, it is our hope that similar groups will be set up at all of the borough’s libraries so more communities can get involved with their local library.”

How is this possible, in the middle of the outsourcing? Is this the plan on the table for both boroughs or have relationships already broken down?